Citron Social
Effective Date: July 5, 2025
1. Who We Are
Citron Social is a full-service marketing agency based in India, offering website design, development, and digital marketing services to businesses across industries. We are committed to safeguarding your privacy and handling your personal information responsibly.
2. Information We Collect
We collect personal data when you interact with us through our website, contact forms, Meta/Facebook ads, lead generation forms, email, or WhatsApp. This may include:
- Your Full Name
- Email Address
- Phone Number / WhatsApp Number
- Business or Company Name
- Website URL
- Platform Preference (e.g., WordPress, Shopify)
- Services Interested In (Web Design, SEO, Social Media, Ads, etc.)
- Any message or inquiry you submit voluntarily
3. How We Use Your Information
We use the data collected to:
- Respond to your queries or consultation requests
- Send you proposals or service quotations
- Deliver our services, such as web design, SEO, advertising, and analytics
- Schedule calls or meetings
- Improve our services and communication
- Send occasional service updates, if opted-in
We do not sell, trade, or rent your personal information to any third parties.
4. Data Security
Your data is stored securely using trusted platforms like Google Workspace, CRM tools, Meta Ads Manager, and project management tools. Access is limited to authorized personnel only, and we implement technical safeguards to protect your information.
5. Third-Party Tools We Use
We may use trusted third-party tools and platforms, such as:
- Google Analytics
- Meta Ads (Facebook & Instagram)
- Calendly
- MailerLite / Gmail
- Figma, WordPress, Webflow, Shopify, Elementor, etc.
These tools may collect data in accordance with their own privacy policies.
6. Cookies and Tracking
Our website (www.citronsocial.in) may use cookies, tags, and tracking pixels to:
- Enhance user experience
- Track page visits and behavior
- Analyze campaign performance
You can disable cookies in your browser settings at any time.
7. Your Rights
As a user, you have the right to:
- Access the personal data we store about you
- Request correction or deletion
- Withdraw consent for communication at any time
To make such requests, contact us using the details below.
8. Policy Updates
This Privacy Policy may be updated periodically. The latest version will always be available on our website. Your continued use of our services signifies your acceptance of any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Citron Social
📧 Email: hello@citronsocial.com
📱 Phone: +91 72086 01755
🌐 Website: www.citronsocial.in